About us / Publisher
Publishing director Raphaël REINBERGER
Purpose of the site The "acc-patrimoine-immobilier.comThe purpose of the "VIA ACC Strasbourg" website is to publicise the services of VIA ACC Strasbourg on the Internet. This site is intended primarily for individuals and legal entities under French law.
Complaints & mediation
For all claimthe Principal may write to :
VIA ACC Strasbourg
8 avenue de la Marseillaise
67000 STRASBOURG
or by e-mail to reclamation@via-acc.com
Unless there are particular difficulties linked to the claim, the Agent undertakes to reply to the Principal :
- Within ten working days of receipt of the complaint, to acknowledge receipt, unless the response itself is provided to the customer within this period;
- Within two months of the date on which the complaint is received and the date on which the response is sent to the customer.
In the event of a dispute between the professional and the consumer, they will endeavour to find an amicable solution.
In the absence of an amicable agreement and in accordance with articles L.616-1 and R.616-1 of the French Consumer Code, we propose a consumer mediation system.
The selected mediation entity is :
ANM CONSOMMATION
In the event of a dispute, you can file a complaint on its website: https://anm-conso.com or by post by writing to ANM – CONSOMMATION – 2, Rue de Colmar, 94300 Vincennes
Une convention a été conclue entre ANM Consommation et Anacofi-COURTAGE et signée le 12/01/2023. VIA ACC est adhérente de cette fédération Anacofi-COURTAGE.
In the event of a dispute arising from the interpretation or performance of this mandate, the parties shall endeavour to settle the dispute by mutual agreement. settle out of court before taking any legal action
Website hosting
The entire site is hosted by OVH.
2 rue Kellermann
59 100 Roubaix
France
Regulations
Pour votre sécurité l’activité de VIA STRASBOURG s’inscrit dans différents cadres législatifs et réglementaires stricts. Nous disposons :
- Du statut de Société de Courtage d’Assurances : Inscrite auprès de l’organisme pour le Registre des intermédiaires d’assurance (ORIAS) sous le n° 23008455. www.orias.fr. Placé sous le contrôle de l’ACPR, adresse courrier : 4 Place de Budapest CS 92459 75436 PARIS. VIA STRASBOURG n’est soumis à aucune obligation contractuelle de travailler exclusivement avec une ou plusieurs entreprises d’assurance et exerce l’activité d’intermédiation d’assurance selon les modalités mentionnées au b du II de l’article L. 520-1 du Code des assurances :
"If the intermediary is not under a contractual obligation to work exclusively with one or more insurance undertakings, but is unable to base his analysis on a sufficient number of insurance contracts available on the market, the intermediary shall inform the prospective policyholder that, at his request, he may be given the names of the insurance undertakings with which he works".
- Du statut d’Agent Immobilier : Conformément à la loi Hoguet pour l’activité de transaction sur immeubles et fonds de commerce. Carte professionnelle n°CPI 6701 2023 000 000 042 délivrée le 22 juin 2023 par la CCI Alsace Eurométropole. Ne peut recevoir aucun fonds effets ou valeurs.
- Appropriate legal skills: Required to provide legal and tax advice ancillary to wealth management consultancy.
Titulaires : Monsieur Raphaël REINBERGER.
- Du statut de Conseiller en Investissements Financiers : Inscrit au registre des CIF sous le N°E010627 par l’ANACOFI-CIF, association agréée par l’Autorité des Marchés Financiers (AMF). www.amf-france.org.
- Du statut d’Intermédiaire en assurance (IAS) : Inscrit au registre des COA par l’ANACOFI-COURTAGE.
Protection for borrowers
- Article L 322-2 of the Consumer Code :
Any advertisement disseminated by or on behalf of a natural or legal person who provides assistance, in any capacity whatsoever and in any manner whatsoever, directly or indirectly, in obtaining one or more loans of money by a private individual, must include, in a conspicuous manner, the following statement:
"No payment of any kind whatsoever may be demanded of an individual before one or more loans of money have been obtained."
The advertisement must state the name and address of the credit institution or institutions on whose behalf the intermediary carries on business.
- Article L 322-3 of the Consumer Code :
A fine of 3,750 euros shall be imposed on any advertiser who disseminates, or causes to be disseminated on his behalf, advertising that does not comply with the provisions of article L. 321-2.
- Article L 311-17 of the French Consumer Code :
As long as the transaction has not been definitively concluded, no payment, in any form and on any basis whatsoever, may be made by the lender to the borrower or on the borrower's behalf, or by the borrower to the lender. During the same period, the borrower may not, in respect of the transaction in question, make any deposit in favour of the lender or on the lender's behalf. If the borrower signs an authorisation for a direct debit from his/her bank or post office account, its validity and effect are subject to those of the credit agreement.
- Article L312-11 of the Consumer Code :
Until the borrower accepts the offer, no payment in any form whatsoever may be made by the lender to the borrower or on the borrower's behalf, or by the borrower to the lender, in respect of the transaction in question. Until such acceptance, the borrower may not make any deposit, subscribe to or endorse any commercial paper, or sign any cheque. If the borrower signs a direct debit authorisation for a bank or post office account, its validity and effectiveness are subject to that of the credit agreement.
